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Customer Survey

1. Was this your first visit to Bijuju Accessory Boutique?

Yes No

Comments:

2. Which location did you last shop in?

Myrtle Beach - Broadway at the Beach - Margaritaville location
Myrtle Beach - Broadway at the Beach - Tripps location
Myrtle Beach - Tanger Outlets
Myrtle Beach - Barefoot Landing
Wilmington - Mayfaire Town Center
Raleigh - Noth Hills Sopping Center
King Street

3. What borught you to Bijuju?

Just Browsing
To buy something for myself
To buy a gift
To compare products
Other

Comments:

4. Overall, how satisfied were you with your last shopping experience?

Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Disatisfied

Comments:

5. The last time you visited our store, did you...

Buy exactly what you were looking for
Buy something in addition to what you were looking for
Buy something other than what you were looking for
Buy nothing

Comments:

6. Please indicate the degree to which you agree/disagree with the following
statements on our customer survey

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Our staff is professional

Our staff does not interfere and/or provide unsolicited service

Our staff does not pressure you to make a purchase

Our staff is attentive to your needs

Our staff is courteous and polite

Our staff is receptive to your post-purchase needs

7. Please indicate the degree to which you agree/disagree with the following
statements about our store and products

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

The store location is convenient

The store has a neat and clean appearance

The layout of the store makes it easy to shop

The store offers a good variety of products

The quality of the products offered matches my expectations

The products are reasonably priced

8. How likely is it that you would recommend Bijuju to a friend or colleague?

Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely

Comments:

9. How likely are you to shop at our store again?

Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely

Comments:

10. What do you love about Bijuju?

11. What do you dislike about Bijuju?

12. Do you blog online? If yes, where?

13. Do you have any suggestions for improvement?

14. Would you like us to contact you regarding this survey? If yes, please leave your name,
e-mail address, and/or phone number. (Please put each detail on a separate line. Thanks)

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